At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. As a 146-year-old family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking a dynamic Store Manager at our Columbus, OH location. As our Store Manager you will provide leadership and direction to your assigned store in the areas of key business metrics, sales and profitability, payroll cost control, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

Essential Functions:

• Responsible for all aspects of Base Store management including:
  • Driving all aspects of store level sales and profitability.
  • Recruit, select and train a team of qualified, dedicated and professional store associates based on established core competencies.
  • Lead and inspire store team through effective coaching and performance management; develop key staff members for expanded roles in the organization.
  • Maintain all standards of store operations including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures.
  • Consistently and accurately plan appropriate staffing levels in order to maximize sales and minimize expense.
  • Create and maintain a professional relationship with all landlord and mall management representatives; attend meetings and coordinate participation in all relevant store level marketing.
  • Manage the execution and adherence to all corporate programs
• Provide all employees with appropriate coaching, feedback and developmental support needed to create a high performance store sales and management team. Train and develop all Associate Store Managers on all aspects of recruiting, selection and training of new associates.
• Responsible for the development of all key staff members for expanded roles in the organization.
• Responsible for all aspects of store operations including staffing, selling skills, payroll planning, merchandising, stock management, expense management, human resources, safety and security, and operational policies and procedures.
• Ensure all Company prescribed standards are met and adhered to by all employees.
• Regularly review key performance metrics with staff in order to drive profitability/service in the store.
• Lead by example and maintain consistent selling and service standards through communications, training, and individual accountability.
• Perform store opening and closing procedures in accordance with Jockey policies.
• Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
• Protect the security of cash, inventory, and other company assets according to policies and procedures.

Minimum Qualifications:

• High School degree or equivalent.
• 3-5 years of retail store management experience required, preferably in a high-volume location.
• 3-5 years of proven leadership experience in a management role.
• Strong selling experience required with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills required.
• Proven experience in attracting, developing and retaining strong talent.
• Excellent problem-solving and decision-making abilities.
• Ability to move a minimum of 25 pounds.
• Ability to effectively maneuver around the sales floor and stockroom; repetitive bending, prolonged standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store.
• Ability to work with/around cleaning chemicals.
• Extreme flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.

Preferred Qualifications:

• Advanced degree in Business or related field preferred.
• Strong working knowledge of POS systems. MS Office skills also preferred.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family